Who do you use to post my items?
This varies by what you've ordered and where you are, but most items will be delivered by HDN/Yodel.
We use DPD/TNT for European deliveries (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland incl Aaland, France incl Corse, Germany, Greece, Hungary, Ireland, Italy incl Livignio, Sardinia, Sicily, Cagliari, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Norway, The Netherlands, Poland, Portugal incl Azores and Madeira, Romania, Slovakia, Slovenia, Spain incl Balearic Islands (Majorca, Menorca, Formentera, Cabrera), Sweden and Switzerland).
How long does delivery take?
For UK Mainland 3-5 Working days, you can expect to receive delivery within 5 working days from the day of dispatch.
For European orders, you should expect a 4-8 working day delay. Bigger cities tend to be more towards the 4 working day estimate.
Are there express delivery options?
We offer a number of express delivery options, including a next working day, next morning, next afternoon and next evening service. However, these might not be available on all deals - check the product description for more information.
Do I need to be in to receive my parcel?
Yes. Delivery will usually will require a signature, so someone must be there to receive. You can always have your goods delivered to a neighbor or work address.
Can I track my parcel?
We track all your parcels to make sure their delivery is progressing smoothly. If you've not received your goods in a timely manner, then just give us a call and we'll figure it out for you.